No-Show / Cancellation Policy
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We are committed to providing superior quality services to our clients. Customers are asked to cancel any appointments that they will be unable to honour at least 48 hours in advance of their reservation.  You may be required to telephone the salon directly to cancel. A deposit maybe taken on the next appointment if you fail to give the 48hrs notice before cancelling. This will be deducted off your next visit when you attend, or will be retained should you fail to give 48hours notice before cancelling or no-showing.  Please note that you maybe charged 100% of the services booked should you cancel or fail to arrive at your given time on the day of your appointment, 50% if you provide less then 24hrs notice.